Faith Forge LabsSwitzerland

Resolve the missing business decision before building its interface

Software can make an agreed rule easier to apply. It cannot reliably compensate for a rule nobody has decided. If staff disagree about which offer may be invoiced, a new approval button could make that disagreement harder to detect.

Look for a process question

In a fictional service team, two departments each maintain a “current” quote. The first intervention might be agreeing the record owner and the point at which a revision supersedes an earlier offer. That decision could make a small correction sufficient, avoiding an unnecessary replacement.

A portal may also be premature when the source documents have no reliable ownership or version information. Importing them quickly would create a searchable uncertainty. A reviewed inventory can be the more useful first deliverable.

Look for an unavailable dependency

An integration requiring an interface the business account cannot access should not be estimated as a routine connection. Confirm eligibility or consider an approved export and reconciliation process. Similarly, a planned language journey needs someone able to approve its meaning.

Define a stop condition for investigation

An assessment should explain what evidence supports proceeding, narrowing the work or waiting. “We need to inspect the code” is an activity; “determine whether document permissions can be repaired without migration” is a decision.

Building becomes sensible when the task, authority and acceptance evidence are clear enough to review. Start with the dependency worksheet, or compare repair and replacement when the existing system remains useful.